Shipping Policy
Shipping Policy ~ Watches Galleria
ย
๐ต๐ฐ Domestic Shipping (Within Pakistan)
- We deliver nationwide exclusively through TCS and Leopards Courier, two of Pakistanโs most reliable partners.
- Cash on Delivery (COD) orders: Delivered within 3โ4 business days.
- Advance payment orders (Card / Bank Transfer): Delivered within 1โ3 business days with priority processing.
- For COD orders, confirmation is required via WhatsApp, along with a partial advance payment (PKR 1,000 or above) to secure your booking and avoid cancellations.
๐ย International Shipping
- We proudly ship worldwide, ensuring a seamless experience for our international customers.
- Standard charges: PKR 6,000 โ 10,000, depending on the destination country.
- Estimated delivery timeline: 7โ10 business days.
- Since each countryโs customs and courier process is different, we provide personalized guidance via WhatsApp for exact charges and timelines.
ย
๐ Order Confirmation & Modification
- Once an order is placed, our team connects with you directly via WhatsApp or call for verification.
- Order modifications can be requested within 1 hour of placement. Beyond this window, changes will not be possible.
ย
๐ฆ Packaging & Safety
- Every watch is packed with complete protection, premium bubble wrap, reinforced carton boxes, and secure sealing, ensuring your timepiece arrives in perfect condition.
- In the unlikely event of damage, please report the issue within 24 hours of delivery with photo evidence.
- Verified cases will be handled promptly and professionally to maintain your trust.
๐ Tracking Information
- Once your order is dispatched, tracking details are shared via our Instagram Stories and WhatsApp Stories for easy access and real-time updates.
ย
โ Undeliverable Packages
-
If a package remains undelivered after multiple courier attempts, the customer may either:
- Pay delivery charges again for re-shipment, or
-
Cancel the order, in which case the advance/paid amount will not be refunded.
ย
